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What You Need to Know Before You Play

Our legal terms set out how ink786 operates, what rights you hold as an account holder, and what we expect in return. Access to our platform depends on local law and is available only where permitted in eligible regions across Indonesia.

Account eligibility by local lawDANA, OVO, GoPay transaction rulesPrivacy and data retention policyCookie and device tracking noticeYour right to request account changes
ink786 What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We handle account data carefully and with clear retention limits. Here is what that looks like in practice — from how cookies work on your device to how you request changes to your stored information.

Data Retention We keep your account records for as long as your account is active and for a defined period after closure. You can request a summary of data we hold by contacting support with your account ID.
Cookie Handling Cookies track session state, wallet preference — such as your last-used DANA or GoPay option — and device type. You can manage cookie permissions through your browser settings at any time.
Account Security Login uses OTP verification tied to your registered mobile number. If you change your phone or e-wallet, verify the update through the account panel before your next deposit or withdrawal.
Requesting Changes To update, correct, or remove personal data from your account, email our support team with a clear description of the change. We will confirm receipt and process eligible requests in line with applicable law.
LEGAL CONTACT PATHS

How to Reach Us About Legal or Policy Questions

If you have a question about how our terms affect your account, want to raise a data request, or need to flag a policy concern, there are three ways to get in touch. We aim to respond to legal and account queries within a reasonable timeframe. For urgent account issues — such as a disputed transaction through DANA, OVO, or GoPay — use the live chat path for the fastest routing.

Live Chat Open a chat session from the account page. For legal and policy queries, select the account or billing category so your message reaches the right team quickly.
Email Support Send detailed legal enquiries, data access requests, or formal policy concerns by email. Include your registered account ID and the specific policy section you are referencing.
Account Settings Panel Minor account changes — like updating your linked e-wallet from OVO to GoPay — can be requested directly through the settings panel without needing to contact support.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, wallet rules, and how our terms apply in Indonesia. Each answer reflects how our policy actually works — not a generic disclaimer.

Access depends on local law and your eligible region at the time. We do not guarantee availability in every location. Check whether online betting is permitted under applicable local regulations before you open an account.

A mismatch triggers an identity verification step. Withdrawals will be held until the check is cleared. This applies to DANA and OVO transactions as well — wallet holder and account holder must match.

Email our support team with your account ID and a data access request. We will confirm receipt and provide a summary of stored data in line with applicable law and our retention policy.

Yes, terms are updated when services or regional rules change. We flag material updates on the account login screen. Continuing to use the platform after an update means you accept the revised terms.

No. Your account is personal. Sharing credentials or using another person's DANA, OVO, or GoPay wallet to fund your account breaches our terms and may result in suspension pending review.

Contact support via live chat or email to request account closure. We retain records for a defined period after closure as required by our policy, then remove personal data in line with applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.