Reference

How ink786 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use ink786, why we collect it, and how we keep it secure.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataCookie and device tracking clarityClear retention and deletion rules
ink786 How ink786 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at ink786 runs across four areas: how we store account information, how we handle cookie and device tracking, how long we keep your records, and who you contact when something needs to change. Each area is managed with a clear internal process — not a vague policy statement. Your account credentials are stored with encryption applied, and payment references from DANA, OVO, and GoPay transactions are kept in a separate ledger that support staff access only when resolving a verified dispute.

Account Security Your login credentials and linked e-wallet details are encrypted at rest. OTP verification is required when you access account settings from a new device or browser session.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.
Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of what we hold.
Change and Deletion Requests To update or remove personal data, contact us via live chat or email with your account details. We process confirmed requests and notify you once the action is complete.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to update personal details linked to your DANA, OVO, or GoPay account, or need to request deletion of your information, our support team handles privacy requests directly. Reach out through the channel that works fastest for you — we aim to respond to all privacy-related queries within a reasonable timeframe and will confirm receipt as soon as your request is logged.

Live Chat Open the chat widget from any page on ink786 and select 'Account & Privacy' from the topic menu. Your request is logged immediately.
Email Support Send your data request or privacy question to our support address. Include your registered email and the wallet type — DANA, OVO, or GoPay — linked to your account.
Account Settings Some data updates — like your contact email or linked e-wallet — can be changed directly inside your account profile without contacting support.

Common Questions About Your Privacy at ink786

These are the questions we hear most often about data, account privacy, and your rights as someone who uses ink786. If your question is not covered here, live chat or email support are the fastest routes to a direct answer.

We collect your name, email address, date of birth, and the e-wallet identifier you link — DANA, OVO, or GoPay — when you create an account. Device and session data is also collected automatically for security purposes.

Payment references are used only to verify your transactions and are not sold to third parties. Sharing occurs only where required by law or to complete a transaction you have started.

Contact our support team via live chat or email and request a data summary. Include your registered email and linked wallet type so we can locate your account records quickly.

Yes. Send a deletion request through live chat or email with your account details. We will confirm the action and notify you once your data has been removed, subject to any legal retention requirements.

We use session cookies to keep your login active and analytics cookies to understand page performance. You can adjust or block cookies at any time through your browser's privacy or cookie settings.

We retain account data for a period after closure as required under applicable law in eligible regions. You can request details of our specific retention period by contacting our support team directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.